Privacy Policy – Norbert Brakonier

Effective Date: September 1, 2026

Norbert Brakonier Spaces and Furniture S.A. (“we,” “us,” or “our”) operates the website www.norbertbrakoniersf.com (the “Site”). We specialize in providing high-quality, compact small organizer racks and furniture solutions designed to optimize and tidy your living spaces.

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with our services. It also outlines your rights regarding your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We collect several types of information from and about users of our Site, depending on how you interact with us.

A. Personal Data You Provide Directly to Us

When you browse our shop, create an account, make a purchase, subscribe to our newsletters, or contact customer support, you may provide us with the following information:

Identity Data: First name, last name, title, and profile credentials (username and password).
Contact Data: Billing address, delivery address, email address (such as your personal email or correspondence logs), and telephone numbers.
Financial Data: Payment card details, bank account information, and billing details managed via secure payment processors.
Transaction Data: Details about payments to and from you, and other details of products (such as bathroom shelves, clothes racks, or custom furniture) you have purchased from us.
Communications Data: Your preferences in receiving marketing from us and your communication preferences, as well as the content of any messages you send to zoryn@norbertbrakoniersf.com.

B. Automated Data Collection (Cookies and Tracking)

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns:

Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
Usage Data: Information about how you use our website, products, and services, including page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs).

We use cookies, web beacons, tracking pixels, and other tracking technologies to enhance your shopping experience, remember items in your shopping cart, and analyze web traffic. For more detailed information on our use of these technologies, please see Section 8 (Cookies and Tracking).

2. Legal Basis for Processing Your Personal Data

We will only process your personal data when the law allows us to. Most commonly, we rely on the following legal bases:

Performance of a Contract: Processing your data is necessary to fulfill our obligations under a contract with you, such as processing your order, arranging delivery, or handling returns.
Legitimate Interests: Processing is necessary for our legitimate business interests, provided your fundamental rights and freedoms do not override those interests (e.g., improving our products, maintaining website security, and understanding customer preferences).
Compliance with Legal Obligations: Processing is necessary for compliance with legal or regulatory obligations to which we are subject, such as tax laws, consumer protection legislation, and accounting audits.
Consent: We will obtain your explicit consent before sending you third-party direct marketing communications via email. You have the right to withdraw your consent at any time.

3. How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

Fulfilling Orders and Transactions: To process your purchases, manage payments, calculate applicable taxes, print shipping labels, and deliver your products to your specified address.
Managing Customer Relationships: To create and maintain your account, send order confirmations, provide status updates, process refunds or exchanges, and respond to your customer service inquiries sent to +352 2712 5512 or zoryn@norbertbrakoniersf.com.
Improving Our Website and Services: To analyze how customers interact with our layout, evaluate best-selling mini home shelves, optimize loading speeds, and troubleshoot technical technical issues to ensure a smooth, tool-free digital shopping experience.
Marketing and Promotions: To send you updates about new compact organizer racks, special promotional offers, or abandoned cart reminders, provided you have opted in to receive such updates.
Security and Fraud Prevention: To verify accounts and activity, detect and prevent fraudulent transactions, combat cyber attacks, and maintain the safety and integrity of our digital ecosystem.
Legal Compliance: To comply with statutory requirements, resolve disputes, enforce our terms of service, and protect our legal rights or the rights of our customers.

4. Disclosure and Sharing of Your Information

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your personal data with trusted third-party service providers and partners who perform services on our behalf:

Service Providers and Contractors: We share information with IT support companies, cloud hosting providers, web analytics platforms, and e-commerce infrastructure partners who help maintain the functionality of www.norbertbrakoniersf.com.
Payment Processors: To ensure secure financial transactions, your payment details are processed directly by certified third-party payment gateways. We do not store raw credit card numbers on our local servers.
Logistics and Shipping Couriers: We share your name, delivery address, and phone number with third-party postal and courier services to ensure your ordered organizers are transported and delivered to your doorstep accurately.
Professional Advisers: We may disclose data to lawyers, auditors, bankers, and insurers as necessary to obtain professional advice or comply with accounting and corporate auditing standards.
Business Transfers: If Norbert Brakonier Spaces and Furniture S.A. undergoes a corporate reorganization, merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of our business assets.
Legal and Regulatory Authorities: We may disclose your personal data if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect public safety, enforce our policies, or satisfy statutory investigations.

5. International Data Transfers

Norbert Brakonier Spaces and Furniture S.A. is located in Luxembourg. The personal data we collect is processed and stored on secure servers within the European Economic Area (EEA).

If any of our third-party service providers (such as specific cloud computing systems or globally distributed analytics providers) process your data outside the EEA, we ensure that a similar degree of protection is afforded to it. We implement appropriate legal safeguards, including the European Commission’s Standard Contractual Clauses (SCCs), to protect your information and ensure it is treated securely and in accordance with this Privacy Policy.

6. Data Security

The security of your personal data is a top priority for us. We implement appropriate technical, physical, and organizational security measures to protect your information against accidental loss, unauthorized access, alteration, disclosure, or destruction.

Encryption: Our website uses secure socket layer (SSL) or transport layer security (TLS) encryption to safeguard data transmitted during the checkout process and account logins.
Access Controls: Access to your personal data is strictly limited to authorized employees, contractors, and service providers who have a legitimate business need to know such information. They operate under strict confidentiality agreements.
Monitoring: We regularly review our data collection, storage, and processing practices, including physical and digital security measures, to guard against unauthorized entry or systemic vulnerabilities.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Order Information: Data related to product purchases, billing histories, and delivery logs are retained to comply with commercial and tax laws, which typically require retaining transaction records for up to 10 years.
Account Information: We retain your account information for as long as your account remains active or until you request its deletion.
Marketing Communications: If you subscribe to receive product updates or newsletters, we will retain your contact data until you unsubscribe or object to our processing.
Customer Support Inquiries: Communication records sent to our support desk are retained long enough to resolve the issue completely and track systemic customer feedback.

When personal data is no longer required, we securely delete, overwrite, or anonymize it so it can no longer be associated with you.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to distinguish you from other users, customize content, monitor traffic patterns, and build functional digital carts.

Types of Cookies We Use

Strictly Necessary Cookies: Essential for the basic operation of the website, enabling core features like security, network management, account access, and retaining items in your shopping cart as you browse.
Performance and Analytics Cookies: Help us understand how visitors move around the site, track error messages, and count page visits. This aggregated data is used purely to improve our digital store infrastructure.
Functional Cookies: Allow our site to remember choices you make (such as your language preference or region) to provide enhanced, personalized characteristics.
Targeting or Advertising Cookies: Used to deliver relevant advertisements tailored to your interests and measure the effectiveness of digital ad campaigns.

Managing Your Cookie Preferences

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or fail to function properly, such as the persistent shopping cart or secure account login systems.

9. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation and other applicable privacy laws, you have specific rights regarding the personal data we hold about you. You may exercise these rights at any time:

Right of Access: You have the right to request a copy of the personal data we hold about you and to check that we are processing it lawfully.
Right to Rectification: You have the right to request the correction of incomplete, inaccurate, or outdated data we hold about you.
Right to Erasure (“Right to be Forgotten”): You have the right to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Please note that legal obligations (such as tax compliance) may prevent us from immediately fulfilling certain erasure requests.
Right to Restrict Processing: You have the right to ask us to suspend the processing of your personal data under certain conditions, such as wanting us to establish its accuracy or the reason for processing it.
Right to Data Portability: You have the right to request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest, or where we are processing your data for direct marketing purposes.
Right to Withdraw Consent: Where our processing is based on your explicit consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please submit a clear, written request to our designated privacy email: zoryn@norbertbrakoniersf.com. We aim to respond to all legitimate requests within one month. We may need to request specific information from you to help us confirm your identity and ensure your right to access the personal data.

If you believe that our processing of your personal data violates applicable data protection laws, you have the right to lodge a formal complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement. In Luxembourg, the competent supervisory body is the Commission Nationale pour la Protection des Données (CNPD).

10. Children’s Privacy

Our Site is designed and intended for use by adults. We do not knowingly collect, solicit, or maintain personal data from individuals under the age of 16. If we learn that we have collected personal data from a child under 16 without verified parental consent, we will take immediate steps to delete that information from our servers. If you are a parent or legal guardian and believe your child has provided personal data to us, please contact us at zoryn@norbertbrakoniersf.com so we can execute necessary corrective actions.

11. Third-Party Links

The Site may contain links to external websites, plug-ins, widgets, or third-party applications that are not operated by Norbert Brakonier Spaces and Furniture S.A. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements, operational policies, or content. When you leave our website, we strongly encourage you to read the privacy policy of every website you visit.

12. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or regulatory changes in our business practices. Any modifications will be posted directly on this page with an updated “Effective Date” at the top of the policy statement.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information we collect. Your continued use of the Site after any modifications constitutes your acknowledgment and acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, comments, or requests regarding this Privacy Policy, our data handling methodologies, or if you wish to exercise your legal data privacy rights, please reach out to our corporate headquarters via the channels listed below:

Company Name: Norbert Brakonier Spaces and Furniture S.A.
Postal Address: 16A Rue Gabriel Lippmann, L-1943 Luxembourg
Contact Email: zoryn@norbertbrakoniersf.com
Telephone Number: +352 2712 5512